Fall is here, and that means college football season is upon us. Because we know you love live sports just as much as we do, we’re adding hundreds of live college sporting events from Mountain West Conference, Patriot League, West Coast Conference and Central Intercollegiate Athletic Association (CIAA) schools, on the Campus Insiders channel (coming soon).
Campus Insiders will become part of our Sports Extra pack, which means customers will have access to even more college sports. Campus Insiders joins SEC Network, ESPNEWS, ESPNU, Universal Sports, Univision Deportes, beIN Sports, and college sports live cut-in and highlights networks ESPN Buzzer Beater, ESPN Bases Loaded and ESPN Goal Line, for just $5 more per month when you subscribe to the Best of Live TV.
Sports Extra subscribers will also be able... Read More
It’s a big news day for our friends at Google. Among the many announcements shared during their press event this morning, you may have heard the words “Sling TV.”
What does Sling TV have in common with Google today? One word: Chromecast.
Chromecast has been one of our most requested devices since we first launched Sling TV in February. And today, I’m happy to officially announce that we plan to add Chromecast to Sling TV’s supported device lineup in the coming weeks.
At launch, Sling TV on Chromecast will work with the gadgets you already own, including Android smartphones and tablets, iPhones and iPads. We’re also working on future compatibility for Windows and Macs.
We’ll post again once Sling TV is live on Chromecast, so check back and... Read More
Every day, we take actions to improve our service delivery to you. On Sunday night, system issues crept up that impacted the experience for some of our customers.
Earlier this week, we traced down the source of the matter: one of our mobile apps was making high-load calls on a key database. This is typically not much of a concern given the huge processing capacity built into our system; however, a caching error compounded the issue and added previously unseen processing cycles that interrupted the service for some.
All that is a technical way of saying previous updates we made did not work as expected. More importantly, we have resolved the problem.
Our team has worked tirelessly to develop a fix and our apps are now behaving correctly. We... Read More
We’re aware some of you have been experiencing issues with our service. Our apologies to those of you who have had interruptions. Our team remains all-hands-on-deck and is progressing toward a solution. As we work to implement fixes, there is a chance that some customers will experience further issues. We will continue to work around the clock until a solve is firmly in place.
If you do experience an issue, please let us know on @SlingAnswers. Your feedback is valuable to the team.
To stay up to date, please check back here.
Your Sling TV Support Team
We’re not only passionate about bringing you the best live and on-demand TV experiences, we’re also passionate followers of the shows, too. Just like many of you, we’re fanatical about AMC shows, including The Walking Dead. That’s why we wanted to give you an insider’s view of AMC’s brand new series, Fear the Walking Dead, before it airs this Sunday.
AMC’s Fear the Walking Dead, the companion series to The Walking Dead, is set in Los Angeles at the beginning of the apocalypse. We’re so excited about the new series that we worked with KNB EFX Group to create an exclusive sneak preview of the scariest characters on the show – the infected. And we couldn’t think of a better way to celebrate the premiere than morphing our own CEO,... Read More
We recently learned that NBC blocked Sling TV’s new advertisements from airing on its owned and operated (O&O) stations. For anyone who needs a reminder, Comcast – the standard bearer for “Old TV” in the U.S. – owns the NBC broadcast network, and by extension, its O&O stations across the country. At this time, NBC’s O&O stations in San Diego, San Francisco and Washington, D.C. have rejected the ads.
This action stands in contrast to the fact that our ads are currently running across ABC, CBS and Fox O&O stations and affiliates, as well as independently-owned NBC affiliates (emphasis on “independently-owned,” or in other words, not owned by Comcast).
Here’s the irony. The refusal to air our campaign endorses the ads’ central truth: there are traditional pay-TV players... Read More
Today marks an important day for Sling TV: we officially debut our first marketing campaign called #TakeBackTV. Designed specifically for millennials and inspired by their frustration with the traditional pay-TV model, our new ads are an anthem for entertainment fans who reject “Old TV” but love watching sports and their favorite shows live and on demand.
Our new campaign features kids personifying “Old TV” by heckling customers with the pain points of cable, including long-term contracts, expensive programming bundles, high prices, hidden fees, and poor customer service. It’s an exaggerated, over-the-top and funny look at how millennials view something they reject – “Old TV.”
Check out the three ads below. Have fun with them – we did. Go ahead and share them with a few thousand of your closest friends.... Read More
As one of the top professional poker players in the world, Dan Colman knows a good bet when he sees it – which is why he’s joined the Sling TV team!
The fourth-ranked all-time money winner in the world and the third-leading money winner of all time in the United States, Dan has had a big couple of years, winning over 22 million dollars and four major titles in 2014 and being named Bluff’s Poker Player of the Year.
Most recently, Dan placed third at the High Roller for One Drop event at the 2015 World Series of Poker, winning over $1.5 million as part of an event that generated $750,000 for charity, and he’s still at the table in the World Series of Poker’s Main Event. We... Read More
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